For the past 2 days, many of us have spent considerable time alternately dissecting and railing against the latest WotC gaffe of PDFGate. We’ve seen a lot of online reactions along the line of “I won’t be supporting WotC any more” or “I’m going to try a new pdf publisher”.
Well, let’s talk about other publishers, then. If people want other options, let’s showcase some other options. I don’t usually do a discussion post until Fridays on this blog, but I think this is a fitting topic.
What are your recommendations for gaming companies that “get it right?” We’re talking companies that have excellent:
-Customer Service & Support
What do you feel they do best? To what sort of gamer would you recommend their RPGs? Is there an interaction you’ve had with them that sticks out in your mind?
And my challenge: if you’re bent out of shape over WotC’s latest mess, talk about companies that do the right things. Post it here or at your blog/forum. Give the “good guys” some press.